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Terms of Sales


Orchidée de Soie - Maison Sabben, company registered with the Mulhouse Chamber of Trades

siret n° 48432313400037, intra VAT FR12484323134, head office located at 10 rue du noyer 68110 ILLZACH.


The General Terms and Conditions of Sale also referred to as the "GTC" define the conditions under which the sales of products offered by the company Orchidée de soi - Maison Sabben de Sandrine KOEHNLEIN through the online jewelry and hair accessories store are carried out. The following T&Cs are concluded between Orchidée de soi - Maison Sabben and any adult natural person referred to as the Buyer wishing to make a purchase on the "Website".

Both parties agree and approve that these T&Cs exclusively govern their relationship. Silk Orchid - Maison Sabben reserves the right to modify the T&Cs. However, the applicable conditions will be those in force on the date of the order by the Buyer. If a condition of sale were to be lacking, it would be considered to be governed by the practices in force in the distance selling sector whose companies are headquartered in France. undertakes to comply with all the provisions of the Consumer Code relating to distance selling.


The Products governed by these T&Cs are those presented on the Website and which are indicated as sold and shipped by They are offered within the limits of available stocks. The Products are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred in this presentation, cannot be held liable. The photographs of the products are not contractual unless otherwise indicated.

All products are guaranteed by against manufacturing defects and not against normal wear and tear due to regular use or misuse of the product. The Buyer benefits from the legal guarantee of eviction and hidden defects (Art.1625 and following of the Civil Code). On condition that the Buyer proves the hidden defect, the seller must legally repair all the consequences (art. 1641 and following of the Civil Code).

If the Buyer goes to court, he must do so within a "short time" from the discovery of the hidden defect (art. 1648 of the Civil Code).

Product price

The prices of the products sold are those in effect on the day the order is taken. They are denominated in Euros. VAT is not applicable in accordance with article 293 B of the General Tax Code. The prices do not include shipping costs (postage, packaging and making up the parcel according to the amounts in force) which are then invoiced in addition to the price of the items purchased. The shipping costs will be indicated before the registration of the order by the Buyer. On the other hand, all customs duties or other local taxes that may be payable are the sole responsibility of the Buyer and under his responsibility. de facto disclaims any legal liability if the payment of taxes was not made by the Buyer. reserves the right to modify its prices at any time. However, he undertakes to invoice the goods ordered at the prices indicated during the registration of the order.

NOTE: United kingdom and out of EU customer our prices are without duty tax. - You have to pay the duty tax (customs duty) to the carrier.

Prior identification of the Buyer

To place an order, the Buyer must identify himself with his email address and password. For any first order, the Buyer must follow an account creation procedure indicated on the Website. In the event of loss or forgetting of the password, the Buyer may request it again by going to his customer account and Clicking on "Forgot password". He will then receive his password on the email address he provided when registering.

The information given by the Buyer, when taking the order, is binding on him. In the event of an error in the wording of the recipient's contact details, cannot be held responsible for the impossibility in which it could be to deliver the product.


Our services can be reached by e-mail at .


The T&Cs notified below define the conditions of sale applicable to any purchase made on the merchant site and the Buyer from placing the order to after-sales service, including payment and delivery. . Any order placed on the site therefore implies the Buyer's unreserved acceptance of the T&Cs presented above.


Please read these terms of use of this site carefully before browsing it. By connecting to this site, you unreservedly accept these terms and conditions.


Silk Orchid - Maison Sabben 10 rue du Noyer 68110 ILLZACH Email: Silk Orchid - Maison Sabben is a Micro company. RCS - Siret: 484 323 134 00029


The site accessible by the following url: is operated in compliance with French legislation. Use of this site is governed by these terms and conditions. By using the site, you acknowledge having read these conditions and having accepted them. These may be modified at any time and without notice by Orchidée de Soie - Maison Sabben. Silk Orchid - Maison Sabben cannot be held liable in any way for improper use of the service.


Sandrine KOEHNLEIN / Email:


The information contained on this site is as accurate as possible and the site is periodically updated, but may however contain inaccuracies, omissions or gaps. If you notice a gap, error or what appears to be a malfunction, please report it by email describing the problem as precisely as possible (page causing the problem, triggering action, type of computer and browser used , …).
Any downloaded content is done at the risk and peril of the user and under his sole responsibility. Consequently, Orchidée de Soie - Maison Sabben cannot be held responsible for any damage suffered by the user's computer or any loss of data resulting from the download.
Pictures are not contractual.
The hypertext links set up within the framework of this website in the direction of other resources present on the Internet network cannot engage the responsibility of Orchidée de soi - Maison Sabben.


These conditions are governed by French law and any dispute or litigation that may arise from the interpretation or execution of these will be the exclusive jurisdiction of the courts on which depends the head office of the company Orchidée de soi - Maison Sabben. The reference language for the settlement of any disputes is French.


In accordance with law 78-17 of January 6, 1978 (amended by law 2004-801 of August 6, 2004 on the protection of individuals with regard to the processing of personal data) relating to computers, files and freedoms, the site has been declared to the National Commission for Computing and Freedoms (


In application of this law, Internet users have the right to access, rectify, modify and delete data concerning them personally. This right can be exercised by post to Orchidée de soi - Maison Sabben 10 rue du Noyer 68110 ILLZACH or electronically to the following email address:
The personal information collected is in no way entrusted to third parties except for the possible proper performance of the service ordered by the Internet user.


The information collected from people through the various forms complies with the Data Protection Act. We inform you that your answers, unless otherwise indicated, are optional and that failure to answer does not entail any particular consequence. Nevertheless, your answers must be sufficient to allow us to perform the service ordered. The data is also aggregated for the purpose of compiling trade statistics.
Under Law No. 2000-719 of August 1, 2000, the contact details declared by the buyer may be communicated upon requisition by the judicial authorities.


Your personal data is confidential and will in no case be communicated to third parties except for the proper performance of the service.


All content on this site, including, but not limited to, graphics, images, text, videos, animations, sounds, logos, gifs and icons as well as their formatting are the exclusive property of Orchidée de soi - Maison Sabben with the exception of trademarks, logos or content belonging to other partner companies or authors.
Any reproduction, distribution, modification, adaptation, retransmission or publication, even partial, of these different elements is strictly prohibited without the express written consent of Orchidée de soi - Maison Sabben. This representation or reproduction, by any process whatsoever, constitutes an infringement punishable by articles L.3335-2 and following of the Intellectual Property Code. Failure to comply with this prohibition constitutes an infringement which may engage the civil and criminal liability of the counterfeiter. In addition, the owners of the copied Content may take legal action against you.
Ermeo - Maison Sabben is identically the owner of the "rights of database producers" referred to in Book III, Title IV, of the Intellectual Property Code (law no. 98-536 of July 1, 1998) relating to the rights of author and databases.
Users and visitors to the website may set up a hyperlink to this site, but only to the home page, accessible at the following URL:, provided that this link is opens in a new window. In particular, a link to a sub-page ("deep link") is prohibited, as well as the opening of this site within a frame ("framing"), except with the express and prior authorization of Orchidée de soi - Maison Sabben.
For any request for authorization or information, please contact us by email: Specific conditions are provided for the press.


The site accessible by the following urls: is a brand of Orchidée de soi - Maison Sabben. The trademarks are registered trademarks and exclusive property of Orchidée de Soie - Maison Sabben.
All other product or company names mentioned on this site are the trademarks of their respective owners.
We remind you that the filing of domain names similar to the previous trademarks ("typo-squatting") or a reproduction of meta-tags ("position-squatting") or the use of trademarks in meta-tags is punishable by law. .


This site is powered by Studio Quotidien .


For optimized use of this service, we recommend: a random access memory (RAM) of at least 256 megabytes, ADSL connection (or higher) recommended, screen configuration: 1024 x 768 or more, this site is optimized for browsers that support XHTML 1 and CSS standards (examples: Internet Explorer 6 and FireFox 1), to use it correctly your browser must support javascript.


Silk orchid - Maison Sabben implements all the means at its disposal to ensure reliable information and reliable updating of its websites. However, errors or omissions may occur. The Internet user must therefore ensure the accuracy of the information with Orchidée de soi - Maison Sabben, and report any changes to the site that he or she deems useful. Silk Orchid - Maison Sabben is in no way responsible for the use made of this information, and for any direct or indirect damage that may result.


For statistical and display purposes, this site uses cookies. These are small text files stored on your hard drive to record technical data about your browsing. Certain parts of this site cannot be functional without the acceptance of cookies.


The Silk Orchid - Maison Sabben websites may offer links to other websites or other resources available on the Internet.
Silk Orchid - Maison Sabben has no means to control the sites in connection with its websites. Silk orchid - Maison Sabben does not answer for the availability of such sites and external sources, nor does it guarantee it. It cannot be held responsible for any damage, of any nature whatsoever, resulting from the content of these sites or external sources, and in particular from the information, products or services they offer, or from any use that may be made of these elements. The risks associated with this use are entirely the responsibility of the Internet user, who must comply with their conditions of use.
Users, subscribers and visitors to the websites of Orchidée de soi - Maison Sabben may not set up a hyperlink to this site without the express prior authorization of Orchidée de soi - Maison Sabben.
In the event that a user or visitor wishes to set up a hyperlink to one of the websites of Orchidée de soi - Maison Sabben, it will be up to him to send an email accessible on the site in order to formulate his request for instead of a hyperlink. Silk orchid - Maison Sabben reserves the right to accept or refuse a hyperlink without having to justify its decision.


In addition, the reference to a website to complete the information sought does not in any way mean that Orchidée de soi - Maison Sabben acknowledges or accepts any responsibility for the content or use of said site.


It is therefore your responsibility to take the necessary precautions to ensure that what you choose to use is not marred by errors or even elements of a destructive nature such as viruses, trojans, etc....


No other guarantee is granted to the customer, who has the obligation to clearly formulate his needs and the duty to inform himself. If information provided by Orchidée de Soie - Maison Sabben appears to be inaccurate, it will be up to the customer to carry out any checks on the consistency or likelihood of the results obtained. Silk Orchid - Maison Sabben will in no way be liable to third parties for the use by the customer of the information or lack thereof contained in its products, including one of its websites.

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Protection of your private data on the website edited by Orchidée de Soie EI, registered in the MULHOUSE trade and companies register under siren number 484 323 134 head office is located at 10 rue du noyer 68110 ILLZACH. Maison SABBEN and Orchidée de Soie undertake to protect your private data concerned: name, address, telephone number in accordance with European regulation #2016/679 or general data protection regulation (RGPD) applicable since May 25, 2018.




With your permission, we may send you emails about our news, our store, and other updates.



Cookies . If you leave a comment on our site, you will be offered to save your name, e-mail address and website in cookies. This is only for your comfort so that you don't have to enter this information if you leave another comment later. These cookies expire after one year.

If you have an account and you connect to this site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to save your login details and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you log out of your account, the login cookie will be erased.


Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other sites behaves in the same way as if the visitor were to come to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have an account connected to their website.




Storage times for your data .

For users who register on our site, we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time. Site managers can also view and edit this information.


If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data that we have about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security reasons.



Visitor comments may be checked through an automated spam detection service.




Our Shopify store is hosted directly on Shopify, which provides us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in the data storage system and databases of  Shopify , and in the general application of  Shopify. Your data is stored on a secure server protected by a firewall.

Payment : If you make your purchase through a direct payment gateway, in this case  Shopify will store the time of the transaction your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.

For more information, please see the Terms of Service of  Shopify .



When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it to this end only.

If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to refuse.



If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact((@)) or by post to: Maison SABBEN - 10 rue du Noyer - 68110 ILLZACH



We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.



To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 type encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you read their privacy policies carefully.


We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. there is reason to do so.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to: access, correct, modify or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer Sandrine KOEHNLEIN at contact( (@)) or by mail to MAISON SABBEN - 10 rue du noyer 68110 ILLZACH France


Silk Orchid - Maison Sabben is at your disposal for any comments or suggestions. You can write to us in French by e-mail at: